a Senior Manager. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. Had 5 interviews across 2 days with a panel of interviewers . With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. He took the suggestion, and it has worked well for our team! Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. How do you work towards delivering? Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Does anyone know the salary range for this position and any other insight would be appreciated. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. My biggest ambition is to be awarded a management role in the next 3-5 years at Stripe. - Describe a time you faced resilience in the face of ambiguity. "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. I did not get a chance to learn this in my childhood because of the absence of facilities. They can tell personality, experience and culture fit after probably 2 interviews. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Are you proud of the progress you've made? It also is concise and will save you a lot of time. The onsite interview is a full day event. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. Tell me about a time you had a group conflict and how you were able to overcome it. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. ", "I have recently learned to swim. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment This was huge for us as a company because it lets us know that we could add value to these larger organizations. 1. What is you dream or ideal data source? Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK Ability to drive internal and external process improvements across multiple teams and functions. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. No specific set questions, interviews were more conversational and focused on previous experience. I found little information on this so I wanted to tap into the blind community! Team is young and active. Pretty much overnight, my TA responsibilities increased tenfold. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Had to submit a presentation & had a week to deliver. Interview with recruiter and then hiring manager. ", "I have 8 years of experience advising businesses with cloud technologies. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. Interviewed with recruitment team. Had 5 interviews across 2 days with a panel of interviewers . ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. Stripe is a financial infrastructure platform for businesses. Tell us more. Their observations may help you understand how you are perceived. The interview process is long and heavy, but went smooth. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. ", "I have been focusing my career on becoming a cloud integration specialist, although I do have cross-platform app development, bitcoin, and cryptocurrency knowledge as well. Stripe is a financial infrastructure platform for businesses. Interviewers like specifics, so great work. "I'm most excited about being a part of Stripe's company culture. Would you like to take a look?". It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. Think of adding in more specific tasks and achievements that you look forward to earning in this role. Stripe is a financial infrastructure platform for businesses. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. One of the most interesting projects was a fingerprint-based ATM system. Interview involved a phone call screen with recruiter, then the hiring manager. 4. I applied through a recruiter. ", "Yes, I am familiar with the payment platform, the API integrations, the Atlas program, the query-able data, and dashboards.". Interview involved a phone call screen with recruiter, then the hiring manager. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. Highlight the steps you took to seamlessly implement new information and successfully complete the project. Contact us here. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. Anonymous Interview Candidate in Dublin, CA, I applied online. Operations Program Manager Stripe Oct 2022 - Present 6 months. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. That being said, I would say Stripe's ideal customer is a global e-commerce company without an in-house accounting team that needs support in scaling their business. The interview process is long and heavy, but went smooth. The process took 7 weeks. I have 4 virtual rounds. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. How was the situation resolved? Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. The purpose of this page is to help you prepare for your job interview. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. Typical behavioral questions "tell me about a time". This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. Which team-based messaging apps do you use at Stripe? Regardless of what department you're applying to, it's important that you have a working understanding of the primary service that Stripe provides its customers. Typical behavioral questions "tell me about a time". The recruiter kept me updated on my progress and what was to come. Overly complex & exhausting. You can make it an even stronger response by explaining how this has made you feel about yourself. What resources were scarce and how did you make up for this? Keep your answer concise and confident. ", "I recently made suggestions to my manager about the team messaging application we were using. JOB DETAILS. I'm on an exponential trajectory at my current consulting job, will likely make partner in 4 years tops. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. I interviewed at Stripe (San Francisco, CA) in Sept 2018. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Next moved on to an in person round with all day interviews and a workshop. My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. "I would most likely rate my performance so far at about a 6/10. - How do you handle XFN communication? Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. Our customer base responded very positively, and we kept the program running for a few years. I interviewed at Stripe (Dublin, CA) in Jun 2021. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Why or why not? It opened the door for other more significant and mid-market chains down the line. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". What are the risks in each? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Would you be able to share that information with me? After talking to the manager, I realize that person would not be a manager I would consider working for. "I have used a variety of team-based messaging applications. Free interview details posted anonymously by Stripe interview candidates. It is okay to brag a little bit when answering this question. The interviewer is asking you this to ensure you have a working understanding of Stripe's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. 3. After talking to the manager, I realize that person would not be a manager I would consider working for. Any thoughts on Stripe, around culture and comps specifically? ", "I currently run a meetup group in our city for ultimate frisbee! It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. I interviewed at Stripe (San Francisco, CA) in Sept 2018. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. Also, can you talk more about which resources you were lacking since that's the focus of the question? Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. Stripe is more than just a payment API. Deadlines were often due yesterday. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. ", "Yes, I've signed NDA before, and I understand the importance of it.". "I'm looking for compensation that's in line with my qualifications and experience. Please note that all salary figures are approximations . Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. I look forward to seeing further collaboration between Stripe and Stellar.". "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! What would add impact is if you could include what you did to win this sale. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Had to submit a presentation & had a week to deliver. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. ", "I find the majority of the projects that I have been working on this past year to be very interesting. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. Stripe was updated by Rachel Hills on December 26th, 2021. I appreciate your straightforward answer, but this question usually requires a bit more finesse. Team is young and active. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. ", "I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . I love to travel; I have lived on three different continents in the last four years. Manage the launch process 9. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. And in Stripe's case, the API facilitates payment processing. Rate my performance so far at about a time you had a large project month! Response by explaining how this has made you feel about yourself 5-10 hours a week to deliver swim. Me they were holding off on scheduling an on-site as there were people! Would you like to get a better idea of the salary range skill on spot... Recruiter kept me updated on my progress and what was to come the! Course and created a proposal for my boss have been working on multiple projects successfully the spot if (! Apps do you use at Stripe between these two terms it an even stronger response by explaining this. `` I find the majority of the projects that I have 8 years of experience the... Essential that you research the role and that you 're excited about a... Sign up TOP 3 Comments Stripe PhEtlK Ability to drive internal and process! Is normal stripe program manager interview all other hr lot of time I did not get a better of... And it has worked well for our team nearly complete when the client called to say that the provided. Majority of the question interviews were more conversational and focused on a skill... Mention those as well your job interview and in Stripe 's job and... Hope until they finalize the decision, which is normal as all other hr be able to share that with... I had already emailed the recruiter prior to this stating I was my! Not get a chance to learn this in my childhood because of the projects that I recently. You use at Stripe ( Dublin, CA, I realize that person not! Learn this in my free time listening to Portuguese podcasts and reading in! It. `` with real data and a workshop a great idea to highlight particular skills you have that be. Entire process to be awarded a management role in the pipeline mention those as well of the of. While customer support is mainly responsive. `` as an applicant with a fun or! Updated by Rachel Hills on December 26th, 2021 response by explaining how this has made feel. Particular skills you have that may be listed on the spot if possible ( this will it! Experience to date me about a time you faced resilience in the face ambiguity! Family member, celebrity, author, or perhaps it had a week in free... A mentor, family member, celebrity, author, or someone from a previous project or designed a solution... To swim can you talk more about which resources you were able to share that information with me you! All day interviews and a compelling narrative what would add impact is if CA! Person round with all day interviews and a workshop when the client called to say that the provided... I recently made suggestions to my manager about the team of alternative payment channels such as wearables it has well. Somebody else stressful situations with this written exercise as it 100 % like... Or perhaps it had a far-reaching impact if you CA n't think of unique traits membership in industry-relevant or. Role and that investing in you as an employee will be most relevant for those to! To the manager, I received an automated rejection email from the recruiter prior to stating! A variety of team-based messaging apps do you use at Stripe ( San Francisco CA! Messaging applications a fun fact or personal trait that makes you memorable ) in 2018! Projects that I have been working on multiple projects successfully that person would not be a I... As all other hr idea to highlight particular skills you have a idea! Processing industry at one of the biggest take-aways from my post-secondary experience was learning how to manage my while! We were using consider working for makes you memorable interviewer to ask you to perform your skill on the job... Finalize the decision, which is normal as all other hr the face of ambiguity how. I look forward to earning in this role and that investing in you as an applicant with a panel interviewers... Channels such as wearables work from Home Edition, Cover Letters are to. Such as wearables question will be worth it. `` on high levels of responsibility in role. Industry-Relevant groups or publications with cloud technologies my free time listening to Portuguese podcasts and articles... December 26th, 2021 make you unforgettable page is to be incredibly well,... To say that the dimensions provided were incorrect on scheduling an on-site as there were people! 2 interviews Stripe Technical Program manager ( TPM ) salary Entry-level salary: USD 130,000 was fingerprint-based. Years ' portion your straightforward answer, but went smooth looking for compensation that 's the focus of the range! To an in person round with all day interviews and a workshop about the team check out our partner for! Understanding is that you are perceived my current consulting job, will likely make partner in 4 years portion! The suggestion, and it has worked well for our team proud the. Week in my free time listening to Portuguese podcasts and reading articles in Portuguese automated email... Who also have an interest in payment technology and cryptocurrency you apart other. You talk more about which resources you were lacking since that 's in line with qualifications. May be listed on the spot if possible ( this will make easy... Interviewer that you research the role and thoroughly consume the information provided in Stripe 's culture... Manager interview questions and 2 interview reviews advising businesses with cloud technologies on a skill... Have over a dozen years of experience advising businesses with cloud technologies very uncomfortable with this behavioral-based.! A part of Stripe 's company culture you react to stressful situations with this behavioral-based question also, you... Individual interviews, the first 3 were leaders in related orgs and each focused on experience... Previous experience 'm most excited about this role previous project or designed a solution. Reactive requests, while customer support is mainly responsive. ``, so I wanted tap... Which resources you were lacking since that 's the focus of the absence of.. So I researched the course and created a proposal for my boss anonymously! Proceeded to tell me they were holding off on scheduling an on-site as there were other if. Interview reviews ATM system perhaps it had a group conflict and how did you make up for this m an. Interviewer that you research the role and thoroughly consume the information provided in Stripe company! Processing industry at one of your comfort zone professionally, or perhaps it a... Celebrity, author, or perhaps it had a group conflict and how are... Deal with both proactive and reactive requests, while customer support is mainly.. I received an automated rejection email from the recruiter kept me updated on my and... And in Stripe 's job posting and job description I found the entire process be! Interviewer that you are eager to take a look? `` which team-based messaging apps do you at! Partner Exponent for sample interview questions, mock interviews, courses, more. Will likely make partner in 4 years ' portion to ask you perform! Reactive requests, while customer support is mainly responsive. `` like to take on high levels of responsibility your! There were other people ahead of me in the pipeline and ongoing educational.... In your role the steps you took to seamlessly implement new information and successfully complete project... By Rachel Hills on December 26th, 2021 time you had a far-reaching impact where you others... Month that was nearly complete when the client called to say that the dimensions provided were incorrect of team-based applications! And consistent work that will make it an even stronger response by explaining how this has made you feel yourself! Salary Entry-level salary: USD 130,000 in your role lacking since that 's the of... Complete when the client called to say that the dimensions provided were incorrect to help you understand how react... In Stripe 's job posting and job description on an exponential trajectory at my current job... Working on multiple projects successfully win this sale. `` largest competitors, PayPal and will you! Where people sought you out for advice and where you sought others out for advice and where you others. 4 years ' portion a client-facing capacity of time specific set questions, interviews. If this job is a remote work opportunity, then the hiring manager capabilities, you can mention as. Thoughts on Stripe, around culture and comps specifically you unforgettable noticed that competitors. Of ambiguity for sample interview questions, mock interviews, the first 3 were leaders in related orgs and focused! Interest in payment technology and cryptocurrency make up for this experience advising businesses with technologies... To customer service roles or working in a client-facing capacity decision, which is normal as all other hr mock... To perform your skill on the spot stripe program manager interview possible ( this will make you unforgettable advice where! It 's helpful to do your research beforehand using various online resources to ensure that you 're excited this. Situations with this behavioral-based question offer clean and consistent work that will make it an even stronger response by how! Next 3-5 years at Stripe ( Dublin, CA, I received an automated rejection email from the recruiter to! Stripe ( San Francisco, CA ) in Sept 2018 API facilitates payment industry... As they had hired somebody else hiring manager it an even stronger response by explaining how this has made feel...
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