When we returned we were guided to a ground floor room (I was slightly put off by this as I've never stayed ground floor anywhere) but this actually made no difference at all. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Does the The Grove Hotel St. Davids charge a cancellation fee? Once we were there me and the fiancee arrived to an incredibly friendly welcome, checked in and walked into town (which is right on the hotel's doorstep). Mon-Fri is 2 courses for 13.50. 578 reviews #11 of 17 Restaurants in St. Davids $$ - $$$ Bar British Vegetarian Friendly. Guests are required to show a photo ID and credit card upon check-in. Can a vegetarian person get a good meal at this restaurant? Still waiting for refund. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. We were sat at the table with the pub dog asleep under. Plenty of choice, food was plentiful and tasty, service good. For 4 days there was no brown bread available for toast We hope to be of service to you again in the future. Elevate your Tea experience with a glass of Justerini & Brooks Champagne - 12 per guest. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice In the process of being refurbishedwhen we visited, but still pleasant surroundings.More, The Grove Cosy country inns, trendy city bars, comfy locals and picture-perfect boutique pubs with accommodation go and find your perfect pub See more questions & answers about this hotel from the Tripadvisor community. This is such a shame that such a lovely building/hotel is being let down in this way! Bathroom door didn't shut properly and lock didn't work. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Can't see it staying open any longer looking at how it operates, Checked in about 6pm, shown to our room, told restaurant not open. Angela and the team, On appearance looks a lovely place. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Claimed. Children 18 and above are considered adults at this property. Finally, walked at least half a mile to a Premier Inn, fortunately the desk was manned and they had availability. We really appreciated their willingness to be flexible! Other Great Pubs Nearby. Please note that all Special Requests are subject to availability and additional charges may apply. My husband ordered rump steak-medium rare. View David I Robertson results in Greenwood, IN including current phone number, address, relatives, background check report, and property record with Whitepages. We decided to go for the set menu with 3 courses The Grove Hotel is settled 125 km from Swansea airport. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! MEXICAN NACHOS A good choice whilst in St Davids. Wedi mwynhaun fawr yn y Grove - diolch am fwyd swmpus a blasus. The Grove, St. Davids: See 569 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 28 restaurants in St. Davids. The chicken in the curry was tough. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. High Street, St Davids, SA62 6SB Directions. Bathroom door didn't shut properly and lock didn't work. If the system detects something that potentially contradicts our. It had dried out. Every room at the The Grove Hotel includes a flat-screen TV with satellite channels as well as smoke detectors and an electronic key card for guests' security. DavidS. Can she stay. Yes, the hotel provides Wi-Fi throughout the property for free. The shower is also very good (not that. Kind Regards Mrs T Howells. Featuring a walled garden, the hotel is set in a beautiful location, close to St David's Cathedral. juice 17/06/2022 Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. Check your booking confirmation email to find your booking number and PIN. I said "theres a dog asleep under this table" The response was, "oh he won't mind" I thanked her kindly and left. How on earth do they expect to have staff at Christmas when they haven't got staff now?! husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Review. It was all a bit "transport cafe" . The carpets made me feel dirty after taking a shower and the room made me question why I had left the comfort of my own home to stay in a place like this.St David's is a lovely place so it's worth picking somewhere nicer to stay than this dive. I said "theres a dog asleep under this table" The response was, "oh he won't mind" My son hasthe curry and I had scampi which was well presented The bedroom features a double bed. What a great looking place but it's obvious the owners have given up any care for customers. Couldn't pick up paper napkin because it had stuck to the table. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. But the dogs in the restaurant were a little off putting. grovehotel.stdavids@marstons.co.uk. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. As far as breakfasts were concerned we were told it would not be available on 3 mornings due to kitchen refurbishment. This service may contain translations powered by Google. Poor food and an even worse effort by the lead waitress. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in the United States. We do have vegan and vegetarian options available for breakfast and main menu. The broccoli was soggy and gravy tasted sour. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. It was all a bit "transport cafe" . Next morning, returning to The Grove, our key card hadnt even been configured, there should have, been an emergency number on display at the side door, which there was not. Would you be able to cater for approx 40 to 50 people . Which landmarks should we visit during our stay in the 3-star Grove? This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Additional sorting options might be available (by type of traveler, by score, etc). WE WERE LOCKED OUT We waited and waited, tried and tried, knocked, tried front door to no avail. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. Our room was big but all the paintwork is in need of urgent attention. We booked a table of four this evening and were greeted by a very polite waitress who took our drinks order. Thank, Very shabby with very poor welcome and customer service. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Review collected in partnership with this restaurant. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES. Each review score is between 1 and 10. A full breakfast is served at the price of GBP8.75 per person per day. Enjoy a restful nights sleep in one of our en-suite rooms, which include high-speed WiFi, TV's and tea/coffee making facilities. Bathroom door didn't shut properly and lock didn't work. I do not blame the Manager or staff as all pleasant. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easierMore, Visiting St Davids today I enquired about eating outside at 5pm with a member of staff who was quick to say Im sorry we are fully booked tonight and youll be hard pushed to get anything as everyone else is full in St Davids too!You may be lucky at the fish and chip shop. 15 tables in restaurant, only one other occupied. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. My husband ordered rump steak-medium rare. Only gave 4 stars due to an apparent staffing problem so the service probably wasnt as attentive as normal due to all staff being drafted in (they held the fort well). Note: your question will be posted publicly on the Questions & Answers page. This includes an en-suite bathroom, Freeview TV, free Wi-Fi, tea and coffee making facilities, and a hairdryer. We were staying just up the road and after a long day, we just wanted a decent hot meal. The tables were all sticky. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The Grove has been welcoming Booking.com guests since Jun 10, 2010 What was even more unbelievable was that the day before, we witnessed staff putting up posters advertising booking for Christmas lunch. Dont forget to sip, say cheers or wash it all down with your favourite drinks. We were looked after by Lauren all night who was very professional and polite She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. Try again. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. The Grove provides such room types as Double Room, Twin Room and Family King Room. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. So Dinner and lunch over our 6 day stay was not available on about 3 days which in a way was lucky because we went. The accommodation features windsurfing, hiking and horse riding for sport lovers. Join us for dinner where you can choose from a mouth-watering selection of comforting classics and everyones favourite pub grub dishes. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Whilst away on holiday in St David's, we decided to make an online booking for an evening meal. Couldn't pick up paper napkin because it had stuck to the table. My advice would be to book early in order to stay anywhere but here. Dined on November 24, 2022. overall 4 food 4 service 4 ambience 4. Drinks order the subjective opinion of the FOH staff, as was my,! Desk was manned and they had availability lovely meal at this property our room was big but all paintwork. 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